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Data Analyst & Network Manager

We are looking for a Data Analyst & Network Manager.

Data Analyst & Network Manager

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About The Role

We are looking for a Data Analyst & Network Manager to play a key part in managing, deploying and reporting on data, internally and externally, and helping position Touch in the market. You’ll be a highly organised critical thinker, experienced in problem solving and the implementation of processes to ensure data can be utilised and accessed by required teams. You’ll also need to be creative in your approach to data and understand the importance of how it is communicated to colleagues, supporters and stakeholders.

Department

Audience Outreach

Key responsibilities

  • Manage the Touch Medical Media Reach Network of healthcare professionals, including handling reach requests, growing and maintaining databases
  • Ensure Touch’s supporters’ needs are met in the delivery of data across the businesses
  • Support data reporting from across Touch’s platforms, products and businesses
  • Support the development of Touch data dashboards, including regularly maintaining data dashboards
  • Assist the Audience Outreach Team with data analysis and maintenance
  • Provide visualisations and evaluations of data trends and figures
  • Report on campaign success and respond to supporter data requests
  • Continuously review and maintain all sources of data, including new ones
  • Maintain all Data Protection policies

Key attributes / skills / competencies

  • Knowledge of traditional and digital marketing, content marketing, and social media marketing
  • Experience with analytics software
  • Excellent writing, communication, and presentation skills
  • Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
  • Familiarity with content management systems (CMS) and customer relationship management (CRM) tools
  • Working knowledge of Project Management software
  • Excellent numerical and analytical skills
  • Ability to process and draw conclusions from a wide range of datasets
  • Knowledge of data analysis tools – including advanced skills in Excel and the use of at least one relational database
  • Familiarity with other relational databases (e.g. MS Access)
  • Knowledge of data modelling, data cleansing, and data enrichment techniques
  • Hadoop open-source data analytics
  • Google Analytics, SEO, keyword analysis and web analytics aptitude
  • The capacity to develop and document procedures and workflows
  • The ability to carry out data quality control, validation and linkage
  • An understanding of data protection issues
  • An awareness and knowledge of industry-specific databases and data sets (particularly in higher education)
  • Experience of statistical methodologies and data analysis techniques
  • The ability to produce clear graphical representations and data visualisations.

Benefits:

  • Remote working from home (must be UK based)
  • Death in service
  • Pension scheme
  • EAP (Employee Assistance Programme)
  • Vitality Private Healthcare (on completion of probationary period)
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